Last updated: August 2026
 

Introduction
 

Motorlink Distribution Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal information we collect, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

Who We Are
 

Motorlink Distribution Ltd is the data controller responsible for the personal information you provide through this website.

If you have any questions about this Privacy Policy or how we use your information, please contact us:

Email: sales@motorlinkdistributionltd.com
 

Information We Collect
 

When you contact us through our website, by email or by telephone, we may collect:

• Your name

• Company name (where applicable)

• Email address

• Telephone number

• Postal address (where required)

• Details of your enquiry or delivery requirements

• Any other information you choose to provide
   

How We Use Your Information
 

We only use your personal information to:
 

• Respond to your enquiries

• Provide quotations for our services

• Arrange and manage deliveries and logistics services

• Communicate with you regarding your enquiry or booking

• Meet our legal and regulatory obligations

• Improve our customer service
   

We do not sell or rent your personal information to third parties.
 

Legal Basis for Processing
 

We process your personal information w:here it is necessary to
 

• Respond to your request before entering into a contract.

• Perform a contract with you.

• Comply with legal obligations.

• Pursue our legitimate business interests, provided these do not override your rights and freedoms.
   

Sharing Your Information
 

We only share your personal information where necessary, including with:
 

• Delivery partners and subcontractors involved in completing your shipment

• IT service providers who support our systems

• Professional advisers, including accountants and legal advisers

• Government authorities or regulators where required by law
   

All third parties are required to keep your information secure and use it only for the services they provide to us.
 

Data Security
 

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
 

Access to personal information is limited to employees and authorised service providers who require it to carry out their duties.
 

Data Retention
 

We retain personal information only for as long as necessary to provide our services, comply with legal obligations and resolve any disputes.
 

When information is no longer required, it is securely deleted or destroyed.
 

Cookies
 

Our website may use essential cookies that are necessary for the website to function correctly.
 

We do not use analytics or advertising cookies to track visitors.
 

Links to Other Websites
 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
 

Your Rights
 

Under UK data protection law, you have the right to:
 

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Request restriction of processing in certain circumstances.

• Object to the processing of your personal information where applicable.

• Request the transfer of your personal information to another organisation where technically possible.
   

To exercise any of these rights, please contact us using the details above.
 

Complaints
 

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.
 

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
 

Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be published on this page, together with the date of the latest revision.
 

Contact Us
 

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
 

Motorlink Distribution Ltd
 

Email: sales@motorlinkdistributionltd.com